Rotherham FAQs

The Rotherham Advertiser has partnered with Axate as we introduce a pay-per-article system for some of our content. 

The new system allows you to pay a small fee for selected content, and once you have paid for two articles in a day you can read all content on our website for the rest of the day.

To read more about the reasons behind our new approach click here 

1/ WHAT IS AXATE?

We are using Axate to provide a pay-per-article system. Once you sign up to Axate, we’ll take a modest price whenever you choose to read one of our paid-for articles. If you don’t read anything, or if you read one of our free articles, you won’t pay anything. 

2/ WILL ALL ARTICLES HAVE A FEE?

No. Many of our stories will remain free. 

3/ HOW DO I SIGN UP?

It’s really easy. You do not need to divulge lots of personal data, and you only need to sign up once. It takes no more than 2 minutes.  After that, you will be able to visit any other site which uses Axate without any further action. Just click the “register” button on the Axate tab.

4/ IS IT SECURE?

Yes. Axate uses Braintree, a PayPal company, to process payments, so you know your credit card details are secure.

5/ IS IT TRANSPARENT?

Yes. We want to make sure you know exactly what’s happening at all points. You can choose whether or not to actively authorise each payment, or you can pre-approve certain charges, depending on your personal preferences and spending limits. The green Axate tab on the side of your screen will always let know when you’ve been charged. The tab will also allow you to see prices, your progress towards the weekly “free point” and give you access to your account details.

6/ HOW MUCH WILL I BE CHARGED?

You can upload as little as £3 into your wallet. You can cancel within 14 days and you’ll get a full refund of your unspent balance. There’s no subscription. When your wallet runs low, you decide how much to top up. If you don’t spend anything your wallet stays at the same balance.

7/ HOW DOES THE DAILY LIMIT WORK?

Axate is a pay-per-article system. Paid articles are 20p each, but reading just two articles in the same day will give you free access to the whole of the Rotherham Advertiser for the rest of the day. If you forget our prices, just click on the green tab in the top left of your screen to open your Axate. This system means you never spend more than want each week, whether you read three, five, 10 or more of our longer stories*.

8/ HOW DO I KNOW WHEN MY FREE ACCESS ENDS?

 To check when the free reading period ends, just click the green Axate tab on the left of your screen to open the Axate wallet. 

9/ DO I HAVE TO GO THROUGH THIS EVERY TIME?

No. Once you’ve signed up, the payment for each article is instantaneous. You won’t have to continually enter your payment details, or sign up for multiple sites. If you choose to pay automatically, you won’t even have to click anything. This system cuts out any hassle. 

Even better, if you go to another Axate-enabled site it will just work there, too, without any more signing-up or topping-up.

10/ WHAT IF I WANT TO RE-READ SOMETHING?

Having paid for an article once, you can re-read it whenever you like, at no extra cost. If you wish to go back to something six months later, you can – there’s no time restriction.

11/ CAN I USE MY AXATE WALLET ON OTHER SITES?

You can use your Axate Wallet on a wide and expanding range of other titles. To keep up to date on where you can use Axate, just click here. If you sign up through us you will be helping to support us - even if you use the money to read articles elsewhere. The Rotherham Advertiser benefits every time you add money to your Axate wallet, regardless of where you spend the money. We think Axate have set up a sensible system of funding for digital publishing. If you’re anything like us, you’ll want to graze across various websites without having to sign up or subscribe separately to each one.

– If you have questions for Axate, or some feedback about Axate, please email them on support@axate.com

* Fair use restrictions will apply

 

 

Last updated 9 March 2020